Frequently Asked Questions

The Travis is located at 80 Red River St, Austin, TX 78701.

At this time, you must schedule an appointment to secure a tour with our leasing team. In-person tours begin June 15.

Before your visit, please bring a valid government-issued ID and plan to arrive at tour scheduled time. Parking is available in the garage in spaces marked "Future Resident"

Once you enter the lobby, you'll find the Leasing Office just steps away - your leasing professional will be there to warmly welcome you and guide you through the community.

While we love pets, we kindly ask that they not accompany you during your tour.

We kindly ask that all guests 18 years or older present a valid government-issued photo ID upon arrival.

All applicants must earn three times the amount of rent and have two consecutive months of verifiable income. All applicants are subject to approval through OneSite, the community's third-party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to provide income verification, including two months of pay stubs, their most recent W2, 1099 or 1040, proof of retirement income, social security, disability or other government income, child support and/or spousal support, the most recent tax return and/or certified verification from company accountant or bank, six consecutive bank/financial statements that would show 12x annual rental amount, current offer letter for income, or trust fund income. In instances where sufficient income requirements cannot be met, this community may elect to accept pre-paid rent.

All roommates must qualify to be approved, but applicants can apply to qualify on their own. All applicants over the age of 18 must be leaseholders.

We understand that plans can change. Early lease termination fees are listed in accordance with the terms outlined in your lease agreement.

Yes, residents may transition to a month-to-month arrangement following their initial lease term, subject to current rates and applicable terms.

We offer a variety of lease options, typically ranging from 6 to 18 months.

Our shortest lease term available is 6 months.

Yes, all residents are required to maintain active renters’ insurance throughout their lease term.

While our residences are unfurnished, we are happy to recommend trusted local partners for furniture rental.

At this time, we do not offer corporate leases.

We are delighted to welcome domesticated, common household pets as part of our community. For the comfort and safety of all residents, the following breeds are not permitted in the community: Akita, American Bully, American Stafford Terrier, Bull Terrier, Bullmastiff, Chow Chow, Dingo, Doberman Pinscher, Giant Schnauzer, German Shepherd, Mastiff, Ovcharka, Presa Canario, Pit Bull, Rhodesian Ridgeback, Rottweiler, Neapolitan Mastiff and wolf.

In addition, we prohibit any dog with a history of biting, injuring any person or animal, or damaging property, or mixed breeds that have the predominant characteristics of any of the above breeds.

Only domesticated, common household pets will be allowed. Exotic pets, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, and arachnids are strictly prohibited. Also prohibited are rodents except for hamsters, guinea pigs or gerbils.

If you have a specific pet in mind, our team is happy to provide guidance and answer any questions.

Residents may have up to two pets per apartment home.

Please see our fee sheet for specific fees associated with pets.

Rent payments are due on the 1st of every month.

Late fees begin on the 4th of every month.

For your convenience, we offer secure online payments through the resident portal, available anytime.

Yes, payments can be made through the resident portal at any time.

Guests are always welcome. For longer visits, we ask that stays remain within community guidelines unless the individual is added to the lease.

Yes, any occupant residing in the home beyond a designated period must be formally added to the lease.

Our team is here to help. Service requests can be submitted easily through the resident portal or by contacting the leasing office directly.

Yes, residents enjoy access to secure package lockers, including refrigerated storage for added convenience.

Residents may choose from several providers, including AT&T, Spectrum, and Google Fiber. Please note satellite dishes are not permitted.

Yes, our fully-equipped luxury fitness center is available 24/7 for residents.

Yes, our resort-style lap pool is open year-round for your enjoyment on the amenity deck.

Yes, on-site recycling is available for residents.

For safety reasons, personal gas grills are not permitted, including on resident balconies/patios.

Yes, we offer on-site storage options for an additional fee. Please refer to our current fee schedule for details.

Residents may personalize their homes with prior approval. Any restoration or repainting costs may apply at move-out.

At this time, we do not participate in a preferred employer program.